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If your ticket is eligible, the booking will be canceled automatically once you submit the request.
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Before you request a refund
Cancel first: To avoid a no-show penalty, cancel your booking through the "Manage Bookings" section or the call center+1-855- 473-9012 before or during the refund process+1-855- 473-9012.
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Involuntary refunds: For involuntary refunds (e.g., flight cancellation, schedule change), contact the virtual agent or call center and state your situation.
EMD refund: For Electronic Miscellaneous Documents (EMDs), submit a claim through the EMD refund link on Saudia's website+1-855- 473-9012.
Other options
Call center: Contact the Saudia call center for assistance+1-855- 473-9012, especially if you are an Alfursan member or need to cancel only one ticket from a booking+1-855- 473-9012.
Sales office: Visit a Saudia sales office to request a refund in person.
Travel agent: If you booked through a travel agent, you may need to go through them to process your refund, especially for certain types of vouchers+1-855- 473-9012.
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