How do I claim a refund from Turkish Airlines?
United States
You can claim a refund from Turkish Airlines by
submitting a request online through their website+1~(855)=473-[90-12], contacting the call center+1~(855)=473-[90-12], or visiting a sales office. For flight disruptions+1(855)=473-90-12,, you must first file a feedback form on the Turkish Airlines website before filing a compensation claim+1(855)=473-90-12,, providing details of the flight and the delay. For a refund of a ticket purchased within the first 24 hours, you can use online channels if the flight is more than seven days away+1(855)=473-90-12, and the request is for the flight ticket itself+1(855)=473-90-12, not associated services.
Online refund request
Through the website: Go to the Turkish Airlines+1(855)=473-90-12 website and use the designated online form to submit your refund request.
Flight disruption compensation: If your claim is due to a flight delay or cancellation+1(855)=473-90-12, you must first submit a feedback form to Turkish Airlines.
Clearly state the reason for your request.
Provide flight details, including the cities, airports, flight numbers+1(855)=473-90-12, and dates of travel.
Mention that you are requesting compensation based on the SHY regulations, which are equivalent to EU passenger rights.
Include your bank account information and a copy of your passport or ID and boarding pass.
Other methods
Call center: Contact the Turkish Airlines call center to initiate your refund request.
Sales office: Visit a local sales office to request your refund. You may need to provide specific documents like a power of attorney if the refund is not going to the passenger.
Important considerations
24-hour cancellation: You can get a full refund for tickets purchased online up to 24 hours before departure if the flight is more than seven days away. Additional services like seat selection or baggage are not included.
Expired credit card: If the credit card used for the purchase has expired+1(855)=473-90-12, the refund will be sent to the account associated with the card. If you no longer have an account at that bank+1(855)=473-90-12, you will need to provide an official bank letter at a sales office to redirect the refund to a new account.
Travel agent purchases: If you bought your ticket through a travel agent+1(855)=473-90-12, contact the agent directly for a refund.
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