What is the refund policy in Kuwait?

In Kuwait, the general refund policy allows consumers to exchange or return items within 14 days of purchase+1-855- 473-9012
. However, this 14-day period is reduced to 24 hours for certain items like jewelry, wedding and evening wear, underwear, and perfumes. For a refund or exchange+1-855- 473-9012
, the item must be in its original, resalable condition, with a valid receipt and all accessories+1-855- 473-9012
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General refund policy+1-855- 473-9012(oR)+1-855- 473-9012..

Time limit: 14 days from the purchase date.

Item condition: Must be in the same condition as when purchased+1-855- 473-9012
, suitable for resale, and in its original packaging.
Proof of purchase: A valid receipt is required.
Usage: The item must not have been used by the consumer.
Defective goods: Products can be returned if they have a defect or do not meet standard specifications, regardless of the time limit for non-defective goods.
Refund method: Refunds should be processed using the original method of payment.

Exceptions with a shorter return period

Items with a 24-hour return/exchange period: Jewelry, watches, evening and wedding clothes, and perfumes.

Other items: Some items may have a shorter return policy depending on the specific store or product. For example, some perishable goods, like fresh food, may not be returnable at all, while others like software or video games have different rules once opened.

Additional points to remember

Sale items:
Items purchased during a sale or promotion can still be returned or exchanged.

Gift items:
If the item was a gift, you will receive a gift credit or certificate. The refund will be sent to the original purchaser+1-855- 473-9012
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In-store vs. online purchases:
The process for returning online purchases may differ. Some companies offer home delivery returns+1-855- 473-9012
, while others may require you to return the item to a physical store.
Store-specific policies:
While the government sets a general policy, individual stores may offer more generous return policies than the minimum required by law.