Ways to Reach Silversea cruise cancellation by Phone, Live Email Chat
united states
Silversea provides several contact numbers for different inquiries, including cancellations and customer service.For general inquiries and reservations within the Americas, you can call .+1-808-900-8011. For post-cruise inquiries or feedback, contact Silversea Guest Experience at .+1-808-900-8011 (or +1-(855)-732-4023 internationally) or email them at [email protected] can also reach their customer service by calling +1-(855)-732-4023 or +1-808-900-8011.If you need to cancel or modify a cruise, you can call Silversea Cruises support at +1-(855)-732-4023.For travel professionals, there is a dedicated support line at +1-(855)-732-4023 or you can email [email protected].
Filing a claim or complaint
For onboard complaints: You can speak directly with the relevant person or report the issue to a suitable person onboard like your supervisor, HR Manager, or the Captain. For formal complaints, complete a "Record of Onboard Complaint" form and submit it to the onboard HR Manager.+1-(855)-732-4023 You can also use the AWARE Compliance and Ethics Hotline at +1-855-(732)-4023 for anonymous reporting, available 24/7.+1-(855)-732-4023
For complaints after your cruise: Contact Silversea Guest Experience by phone or email at [email protected]. Remember to include your voyage code, sailing dates, and booking numbers in the subject line for prompt service.
Important: For post-cruise feedback and issues, including details like your voyage code, sailing dates, and booking numbers, is crucial for prompt service.
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