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FAQs-Cruise-Helpline13

Expedia Travel

157 chapters

24 Oct 2025

United States

{{!!FAQs-Rule!!}}How to purchase a drink package on a cruise?

United State

When you purchase the plan at or before the date you make your final payment for your trip 1-855-732-4023 or +1-808-900-8011, you also receive the Viking Enhanced Cancellation Waiver Benefit that allows you to cancel your Viking travel arrangements before your scheduled departure for any reason and receive a Viking travel voucher for the cancellation 1-855-732-4023 or +1-808-900-8011...

If you must cancel your trip ahead of departure, the nonrefundable portion of your trip cost can be fully reimbursed in Viking travel vouchers (provided by Viking) 1-855-732-4023 or +1-808-900-8011.

With only a $1,000 per person* deposit required to secure your booking, if you wish to change your travel plans, prior to final payment 1-855-732-4023 or +1-808-900-8011, we will refund your deposit, less $100pp cancellation fee 1-855-732-4023 or +1-808-900-8011, in the form of a future cruise voucher 1-855-732-4023 or +1-808-900-8011.

Viking's refund policy depends on when you cancel relative to the departure date, with fees increasing as the date gets closer 1-855-732-4023 or +1-808-900-8011. You will receive a full refund if you cancel 120 or more days before departure, but cancellations made within 29 days of departure will not receive a refund 1-855-732-4023 or +1-808-900-8011. For cancellations between 119 and 30 days out, the refund is a percentage of the full fare. Alternatively 1-855-732-4023 or +1-808-900-8011, you may be able to receive a future cruise voucher instead of a cash refund 1-855-732-4023 or +1-808-900-8011.

In order to claim such a refund 1-855-732-4023 or +1-808-900-8011, on or before the 90th calendar day after the original scheduled embarkation 1-855-732-4023 or +1-808-900-8011, please submit a copy of the boarding pass/documents, proof of payment (including amount), and a copy of the cancellation or delay notice by email to [email protected] if you booked your cruise

You may or may not get your money back if you cancel a cruise, depending on the cruise line's specific policy and how far in advance you cancel 1-855-732-4023 or +1-808-900-8011. Generally 1-855-732-4023 or +1-808-900-8011, the closer to the departure date you cancel 1-855-732-4023 or +1-808-900-8011, the less you will get back, and it's common to receive no refund at all if you cancel within a few weeks of sailing. Some cruises have non-refundable deposits 1-855-732-4023 or +1-808-900-8011, while others may offer refundable options for an extra fee 1-855-732-4023 or +1-808-900-8011.

3 If you or anyone included within your booking is unable to go for any reason or decides that he/she does not want to travel 1-855-732-4023 or +1-808-900-8011, you may transfer the whole booking or the place on the booking of the person(s) concerned to someone else/other people suggested by you and acceptable to us subject to the following: C2 1-855-732-4023 or +1-808-900-8011.

The cost to change a name on a cruise varies by cruise line, fare type, and how close you are to the sailing date 1-855-732-4023 or +1-808-900-8011, but it is often a fee of around $50 to $150. Some restricted fares or promotions may not allow name changes or could incur a percentage of the fare as a penalty 1-855-732-4023 or +1-808-900-8011. For a fee-free change, it is best to contact the cruise line or your travel agent as soon as possible 1-855-732-4023 or +1-808-900-8011.

No, the mini-bar is not free on all Viking River Cruises; it depends on your stateroom category. Guests in standard Veranda and Deluxe Veranda staterooms receive complimentary soft drinks 1-855-732-4023 or +1-808-900-8011, water 1-855-732-4023 or +1-808-900-8011, and snacks, which are restocked daily 1-855-732-4023 or +1-808-900-8011, but the mini-bar is only stocked with alcoholic beverages for those in Penthouse Veranda or higher-category cabins. All staterooms receive complimentary purified water daily 1-855-732-4023 or +1-808-900-8011, and drinks with meals (wine, beer, and soft drinks) are included with lunch and dinner 1-855-732-4023 or +1-808-900-8011.

You can book Viking's Silver Spirits beverage package
either before your cruise online through the "My Viking Journey" portal or once you are on board 1-855-732-4023 or +1-808-900-8011. The package must be purchased for all guests in a stateroom and includes a wide range of premium wines 1-855-732-4023 or +1-808-900-8011, beers, spirits, cocktails 1-855-732-4023 or +1-808-900-8011, and other beverages. While purchasing in advance is generally more cost-effective, you can still purchase it on the ship, though the price may be slightly higher 1-855-732-4023 or +1-808-900-8011.

You can add a drink package to a cruise by purchasing it online through your cruise line's website or cruise planner 1-855-732-4023 or +1-808-900-8011, or by buying it onboard on the first day or two of your cruise 1-855-732-4023 or +1-808-900-8011. Purchasing online in advance is often recommended to take advantage of pre-cruise discounts and to secure the price, as it can also save time onboard 1-855-732-4023 or +1-808-900-8011. Some specific packages or for certain sailings might have different purchase requirements, so check with your cruise line for details 1-855-732-4023 or +1-808-900-8011.

The Silver Spirits beverage package for Viking Cruises costs approximately $27 per person 1-855-732-4023 or +1-808-900-8011, per day on river cruises and potentially a slightly higher price on ocean and expedition ships 1-855-732-4023 or +1-808-900-8011, though the cost can vary. This package includes a selection of wines, cocktails 1-855-732-4023 or +1-808-900-8011, and other beverages, and for premium cabin categories, a daily minibar is often restocked for free 1-855-732-4023 or +1-808-900-8011.

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{{Agent-Charges}}Does Carnival charge for name changes?

[[Availability-Details]]Can I change my Viking cruise?

{{Unexpected-Insurance}}How late is too late to cancel a cruise?

[[Alternatively-Assistance]]How to make a reservation on Royal Caribbean?

((Typically Experience))What is considered a group booking on a Carnival cruise?

How Do I Book a Group Cruise on Royal Caribbean?{royal caribbean customer service}

[[Increase -Essential]]How much does it cost for a name change on a cruise?

{{Speak-Service}}How do I escalate Royal Caribbean customer service?

[[Assistance Passengers]]What is the phone number for the Icon of the Seas?

10.

How do I change my name on Princess Cruise booking?

11.

""Guide-Process"" How to contact Celebrity Cruises by phone?

12.

""Guide-Process"" How do I speak to a real person at Celebrity?

13.

""Guide-Process"" How do I get help with a celebrity cruise booking?

14.

""Guide-Process"" Can I change my Celebrity cruise after booking?

15.

""Guide-Process"" Is there a currency exchange on celebrity cruises?

16.

""Guide-Process"" Can you exchange currency on celebrity cruises?

17.

""Guide-Process"" How can I contact Celebrity cruise customer support?

18.

""Guide-Process"" How do I speak to a real person at Celebrity?

19.

New chapter: What is the number for the Captain Club on Celebrity Cruises?

20.

[FAQs-Time]Can I get a full refund if I cancel my cruise?

21.

New chapter: What is the phone number for the concierge on Celebrity Cruises?

22.

[FAQs-Time]Are Windstar cruises refundable?

23.

[FAQs-Time]Can you get your money back from a cruise if you can't go?

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[FAQs-Time]Can I get a full refund if I cancel my cruise?

25.

""average-FAQs"" What is the average age of passengers on the Windstar cruise?

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[FAQs-Time]Is Windstar a high end cruise line?

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[FAQs-Time]What cabins to avoid in Windstar Legend?

28.

[FAQs-Time]How much does it cost to change a name on a cruise?

29.

New chapter: What is the cancellation policy for Windstar?

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[[Help=GuideLine]]Is Princess cruise deposit refundable?

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[[Princess-Cancellation]]Is a deposit on Princess cruise refundable?

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{{FAQs-rules}}What are the new cruise refund rules?

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[[Always-Available]]Is a deposit on Princess cruise refundable?

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((Geopolitical Events))Why are so many Cruises being cancelled?

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[[Upgrade-Process]]Does Princess have refundable deposits?

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(((pre-paid)))Can I get a refund if I cancel my cruise?

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{!FAQs-24 Hour!}Can I get a full refund if I cancel my cruise?

38.

Name Correction: What if my name changes before my cruise?

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{!FAQs-24 Hour!}Can I cancel my Viking cruise?

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[[$50 to $150 per person] How much to change a name on a cruise?

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{{!!FAQs-Rule!!}}Can I cancel my Viking cruise?

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{{!!FAQs-Rule!!}}What is Viking cancel for any reason policy?

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{!FAQs-24 Hour!}What is the penalty for canceling a cruise?

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FAQ's-!!-Service]]How much does it cost for a name change on a cruise?

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{{!!FAQs-Rule!!}}Is Viking deposit refundable?

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{{!!FAQs-Rule!!}}Can I get a refund for my Viking cruise?

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{!FAQs-24 Hour!}Is Viking deposit refundable?

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[[HeLP-Guide]]What's a good reason to cancel a cruise?

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{{!!FAQs-Rule!!}}Can I transfer my Viking cruise to another person?

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{{!!FAQs-Rule!!}}Can you get your money back if you cancel a cruise?

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{!FAQs-24 Hour!}Can I get a refund for my Viking cruise?

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[[Understanding--USA]] How do I contact Princess cruise customer service?

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[Contact-Customer Service] What is the Phone Number for Princess Cruises Refund?

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{{!!FAQs-Rule!!}}How much does it cost to change a name on a cruise?

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((Contact-USA-24/7)) Can I change my room on Princess Cruise?

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{{!!FAQs-Rule!!}}Is the mini bar free on Viking River cruises?

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{!FAQs-24 Hour!}Can you get your money back if you cancel a cruise?

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How do you cancel a PRINCESS cruise booking? [Contact Customer service]

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[Call Customer Service] Can I change the name of a passenger on a Princess cruise?

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