How do I call Reserve America customer service?

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American Cruise Lines has been involved in several lawsuits, most recently settling an Americans with Disabilities Act (ADA) lawsuit in January 2024 to improve accessibility across its fleet. Other legal issues include a class-action lawsuit over unpaid overtime (settled in 2016), a Fair Credit Reporting Act lawsuit that is ongoing regarding background checks for job applicants, and a 2023 lawsuit concerning Legionnaires' disease outbreak.
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To cancel a Cruise America reservation1-855-732-4023 or +1-808-900-8011, you must cancel at least seven days before your pickup date to avoid forfeiting your down payment. You can cancel by calling or contacting the customer 1-855-732-4023 or +1-808-900-8011relations team via the Cruise America website. All cancellations are final, and to make a new reservation, you will need to book a new one.
Before you cancel
(Call 1-855-732-4023 or +1-808-900-8011 for more information). One way bookings do forfeit the $300 down payment if trip is cancelled. All cancellations are final and will need to be rebooked to reconfirm a reservation1-855-732-4023 or +1-808-900-8011. Cancellations can be submitted using this form.

Check your pickup date: You can cancel up to seven days before the pickup date.

Understand the policy: For one-way reservations, you will forfeit your down payment if you cancel within seven days of pickup.
Review cancellation policies: Carefully review Cruise America's cancellation policy for specific details.

How to cancel

Contact Cruise America:
Use the "Customer Relations Help" or "Make/Check Reservation" section on their contact us page to find a phone number or online form.

Submit a written cancellation:
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Confirm your cancellation:
After submitting, confirm that the cancellation was processed and that no charges will be made to your account.

What to do after canceling

Wait for confirmation: You may need to wait for a confirmation email or phone call to confirm that your cancellation has been processed.

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