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Understanding Turkish Airlines’ Rebooking Policy

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Step 1: Rebook Online Through the Turkish Airlines Website

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Step 2: Use the Turkish Airlines Mobile App

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Step 3: Rebook by Calling Turkish Airlines Customer Service

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Step 4: Visit the Turkish Airlines Airport Counter

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What to Do If the Flight Is Canceled by Turkish Airlines

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Rebooking for Connecting Flights

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Rebooking Award Tickets with Miles&Smiles

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Travel Insurance and Rebooking Assistance

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FAQs About Rebooking a Canceled Turkish Airlines Flight
1. Can I rebook a Turkish Airlines flight online after cancellation?

Yes, you can rebook online through the “Manage Booking” section using your reservation number and surname.
2. Is there a rebooking fee for canceled flights?

If Turkish Airlines cancels the flight, rebooking is typically free of charge.
3. How long do I have to rebook after cancellation?

Most tickets allow rebooking within one year of the original issue date.
4. Can I change my destination while rebooking?

You can change your destination for a fare difference if your original flight was canceled.
5. What happens if my connecting flight is also canceled?

Turkish Airlines will rebook your entire journey, including all connecting flights.
6. Can I rebook a group reservation online?

Group reservations must usually be rebooked through the Turkish Airlines group desk or phone support.
7. Does Turkish Airlines offer hotel accommodations after cancellations?

Yes, for eligible passengers affected by long delays or cancellations, Turkish Airlines may provide hotel stays and meals.
8. Can I rebook a ticket purchased from a travel agency?

Yes, but you should contact the travel agency directly to process the rebooking.
9. Can I rebook using the Miles&Smiles mobile app?

Yes, award ticket holders can manage rebooking through the app or website under their account.
10. How can I confirm my rebooked flight details?

You’ll receive an updated e-ticket by email or through your Turkish Airlines app once rebooking is complete.
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