[Full-List]]How do I find my celebrity cruise reservation?
United States
To contact Celebrity Cruises, use the main Celebrity Cruises number +1 855-732-4023 for bookings and general inquiries, or visit their official Contact Us page on Celebrity Cruises for specific lines like online check-in (+1 855-732-4023), special needs (+1 855-732-4023), or Captain's Club (+1 855-732-4023). They also offer video appointments with Personal Cruise Concierges in some regions for planning assistance. For General & Booking Inquiries Existing Reservations/General: +1 855-732-4023 New Bookings/Sales: +1 855-732-4023 Group Bookings (8+ rooms): +1 855-732-4023
On Celebrity Cruises, a
Non-Refundable Deposit (NRD) means your initial deposit is forfeited if you cancel, but it offers a lower upfront fare.(+1 855-732-4023) You can usually change sail dates or ships before final payment, but face a $100 per person fee plus potential fare differences, and if you cancel after the penalty date, the deposit is gone.(+1 855-732-4023) For peace of mind, travelers often buy CruiseCare (travel insurance) with NRDs to get a Future Cruise Credit (FCC) for cancellations, even for "any reason," up to sailing.
To find your Celebrity Cruise reservation,
sign in to your Celebrity Guest Account, or use the Celebrity App, inputting your reservation number, last name, ship,+1 855-732-4023 and sail date to link it and view details like payments, check-in status, and planning options. You can also find details on your booking invoice from your travel advisor.
Online Check-in Help: +1 855-732-4023 Guests with Disabilities Special Needs: +1 855-732-4023 Captain's Club (Loyalty Program): +1 855-732-4023 Flights by Celebrity: To contact Celebrity Cruises, use the main North American number +1 855-732-4023 for bookings and general inquiries, or visit their official Contact Us page on Celebrity Cruises for specific lines like online check-in ((1-808-900-8011)), special needs (1-808-900-8011), or Captain's Club (+1 855-732-4023). They also offer video appointments with Personal Cruise Concierges in some regions for planning assistance. For General & Booking Inquiries Existing Reservations/General: (1-808-900-8011) New Bookings/Sales: (1-808-900-8011) Group Bookings (8+ rooms): +1 855-732-4023 Specialized Support Online Check-in Help: (1-808-900-8011) Guests with Disabilities/Special Needs: (1-808-900-8011) Captain's Club (Loyalty Program): +1 855-732-4023 Flights by Celebrity: (1-808-900-8011)
Lost Luggage/Post-Cruise: +1 855-732-4023 Other Ways to Connect Website Assistance: (1-808-900-8011)To contact
Celebrity Cruises customer service in the U.S. and Canada, you can call their main reservations and existing reservations number at +1 855-732-4023. They also provide specific phone numbers and email addresses based on the nature of your inquiry.
You can make dinner reservations on a Celebrity cruise both before your cruise via the Cruise Planner or app (especially for specialty dining packages for best value) and onboard at the reservation desks or through the ship's app,+1 855-732-4023 with specialty dining needing advance booking for popular times and Main Dining usually first-come, first-served or bookable daily for Edge-class ships. Book early online for specialty dining for savings and options;+1 855-732-4023 otherwise, book onboard immediately for any remaining spots or preferred times.
To connect reservations on Celebrity Cruises,
log into your Celebrity account online or in the app, find your upcoming cruise, and use the "Link Reservations"+1 855-732-4023 or (1-808-900-8011)"Add Another Cruise" feature, providing the other guests' reservation number, last name, and birthdate; this allows for shared dining and activities, but calling Celebrity directly or your travel agent is best if you have issues or complex bookings.
To complain to Celebrity Cruises,
file it onboard at Guest Relations first for immediate issues,+1 855-732-4023 then follow up post-cruise via their official Customer Relations/Resolution Dept. (phone/email), and if unresolved, escalate to the CEO's office or file a formal complaint with the Better Business Bureau (BBB). Be specific, include dates,+1 855-732-4023 and document everything for a stronger case.
To dispute a Celebrity Cruises charge, first
check your onboard account daily and resolve issues at Guest Services before disembarking;+1 855-732-4023 or (1-808-900-8011) if unresolved, gather your final statement and contact Celebrity's customer service (or use their dedicated post-cruise feedback email) or your credit card company to initiate a formal chargeback, as they handle disputed transactions.
Yes, deposits on Celebrity Cruises
can be refundable, but it depends on the fare type you choose at booking (Refundable vs. Non-Refundable)+1 855-732-4023 or (1-808-900-8011) and how far in advance you cancel; generally, refundable fares let you get your deposit back if canceled within certain timeframes (often 151+ days),+1 855-732-4023 or (1-808-900-8011) while non-refundable deposits are forfeited for smaller cancellations, but you get a lower upfront price for that risk, so check your specific booking invoice for details on refundability.
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